Legal
Insurance
Last updated: June 2026 · Managed by Bali Best Motorcycle
What's Included
Every rental includes a helmet at no extra charge. Basic third-party liability coverage is included as required by Indonesian law.
✓ Included
- 1 helmet per bike
- Basic third-party liability
- 24/7 roadside assistance contact
- Mechanical breakdown support
✗ Not included
- Damage to the rented bike
- Theft of the bike
- Personal accident cover
- Medical expenses
Full Damage Cover
Every booking includes one of two protection options, chosen and paid online at checkout:
- Insurance Fee — 100,000 IDR per bike, per day. Non-refundable. Covers accidental damage to the bike for the duration of the rental.
- Refundable Deposit — Rp 3,000,000 fixed per bike. Refunded after the bike is returned undamaged; deducted to cover repair costs otherwise.
What's Not Covered (any plan)
- Damage caused by riding under the influence of alcohol or drugs
- Damage resulting from participation in any race or speed test
- Theft resulting from negligence (e.g. bike left unlocked)
- Damage caused by an unlicensed rider
- Intentional damage
⚠ We strongly recommend purchasing comprehensive travel insurance that includes motorbike riding before your trip. Check that your policy covers Southeast Asia and off-road terrain.
In Case of Accident
If you are involved in an accident:
- Ensure personal safety first — move to a safe location if possible
- Call emergency services: 112 (Indonesia national emergency)
- Contact us immediately via WhatsApp: +62 881-0379-78255
- Do not move the bike if police attendance is required
- Document the scene with photos before any vehicle is moved
- Obtain a police report (Surat Keterangan Kecelakaan) if third parties are involved
Emergency Contacts
Indonesia emergency: 112
Sumba Rental / Bali Best Motorcycle: +62 881-0379-78255
Available 24/7 for emergencies during your rental period.
Bali Best Motorcycle
Jl Gn T Perahu 145, 80117 Denpasar, Bali, Indonesia
WhatsApp / Phone: +62 881-0379-78255
Website: balibestmotorcycle.com